Complete Business Playbook · April 2026

Turn your window into a revenue asset.

StagePre-launch concept
MarketAustralian SME retail
ModelCapital-light, AI-native
CategoryDOOH network + SaaS
Net Margin
97%
Per screen — AI replaces headcount
ARR at 100 Screens
$444K
Recurring · subscriptions + ad network
ARR at 500 Screens
$1.5M
Year 2–3 target · national
Exit Valuation
$20–35M
At $1.5M ARR · bifurcated model
Human Hours/Week
1–3
By month 6 · pure apex decisions
Capital to Launch
$5K
Hardware deposit-funded · customer pays first

Every retail window
in Australia is a
dead asset.

Businesses pay for prime street frontage and put nothing on it — or they attempt static signage that's expensive to update and impossible to personalise. Getting customer attention has never been harder. Foot traffic is declining. Advertising costs are rising. And the businesses with the most to gain from visibility are the ones least equipped to create it.

A self-running display.
Powered by AI.
Owned by them.

PRIZM turns existing glass into a digital display that runs itself. Transparent LED film applies directly to the window. AI generates and schedules all content automatically — pulling from the business's own promotions, social feeds and menus. For businesses that want more, their screen becomes a revenue-generating media asset, earning a share of ad revenue while they sleep.

Sixty seconds.

PRIZM turns retail windows into digital displays that run themselves.

We sell transparent LED film to SME businesses — cafes, gyms, clinics, car yards — and AI manages everything: content creation, scheduling, updates. No agency. No designer. No effort.

Businesses choose their model: 100% their own content for a monthly fee, or they allocate some screen time to our ad network and earn passive income from it. The more foot traffic their location gets, the more their screen earns.

Hardware is deposit-funded. Installs are drop-serviced. The business runs on AI — one person oversees 500+ screens at 97% margin.

At 500 screens nationally, we're a $1.5M ARR business worth $20–35M on exit. And every screen we add costs almost nothing to service.

The exit is
the strategy.
Everything else
is execution.

PRIZM is built to be acquired. Every architectural decision — capital-light, AI-native, recurring revenue, programmatic ad network — is designed to produce the most acquirable asset possible in the shortest viable timeframe. This section defines what success looks like, when the exit window opens, and who buys.

The Screen Growth Roadmap

PeriodScreensMRRARRNet MarginHuman hrs/wkKey milestone
Month 1–25~$2K~$24K90%+15–20AI stack live. First closes. Objections learned.
Month 3–630~$12K~$145K95%5Brisbane proof. DIY self-serve running.
Month 7–1280~$33K~$400K96%3Sydney seeded. Tier 2 live (gyms, automotive).
Month 13–18200~$83K~$1M97%2–33 cities active. Programmatic ad network generating.
Month 19–24350~$145K~$1.75M97%2–3Franchise pilot live. Retail chain negotiation.
Month 25–36500+~$208K+~$2.5M+97%1–3Exit window open. 12+ months clean ARR data.

MRR/ARR based on blended portfolio: 50% DIY Tier 1 (~$170/screen/mo net) and 50% Commercial Tier 2 (~$560/screen/mo net). Actual mix will vary. These are working estimates, not guarantees.

Exit Window — When and Why

The exit window opens in Year 3 (months 25–36) and the optimal exit is Year 3.5–4 — once you have 12+ months of clean, stable ARR at $1.5M+, proven programmatic revenue, and visible network density in 3+ cities.

📊 What acquirers need to see

  • 12+ months stable ARR at $1.5M+
  • ARR growing 15–20%+ month-on-month
  • Programmatic ad revenue real and growing
  • 500+ screens across 3+ cities
  • 2+ franchise network agreements
  • Clean financials (Xero reconciled, auditable)

⚠️ What delays the exit

  • Screen count concentrated in 1 city (single-market risk)
  • Ad network revenue thin or zero (kills the SaaS multiple)
  • High churn on subscriptions (kills recurring narrative)
  • Messy cap table or legal structure
  • Founder-dependent operations (not AI-run)

🚀 What accelerates the exit

  • A franchise network partner (multiplies screen count fast)
  • Shopping centre operator agreement (premium CPM, premium inventory)
  • Dare Capital acquires a DOOH operator and folds into PRIZM
  • Inbound from a strategic acquirer (plan for this, don't wait for it)

Who Buys — And Why

Acquirer typeWhy they want itWhat they'll pay forLikely timing
oOh!media / JCDecauxAdd SME/retail inventory they can't build organically. PRIZM gives them 500 screens they'd take years to acquire individually.Screen count, programmatic integration, recurring revenueYear 3–4 · once national
PE roll-upRoll-up multiple DOOH operators nationally. PRIZM is the AI-native platform that becomes the operating spine.Margin profile, AI stack IP, scalability proofYear 3 · once ARR stable
Scentre Group / WestfieldOwn the screens inside and outside their centres. PRIZM gives them managed content + ad network they don't have to build.Retail concentration, content quality, programmatic capabilityYear 3–4 · post franchise proof
Global DOOH groupAustralian market entry via acquisition. PRIZM is a ready-built beachhead with network density.National reach, recurring revenue, installer networkYear 4 · once 3+ cities proven
Strategic tech acquirerDOOH data layer. Every screen is a foot-traffic measurement point. The data is the product at scale.AI stack, data infrastructure, screen densityOpportunistic

The Bifurcated Exit Valuation (Recap)

Revenue layerMultipleAt $1.5M ARR (500 screens)At $2.5M ARR (upside)
Hardware + install (one-time)0.5–1× revenue~$200–400K~$300–600K
Content subscriptions (SaaS)15–25× ARR~$9–15M~$15–25M
Ad network revenue10–20× ARR~$5–10M~$8–15M
Total blended$20–35M$30–55M

The upside scenario ($2.5M+ ARR, 700+ screens, franchise agreements signed) puts PRIZM in the $30–55M range. This is not the base case — it requires a franchise partner accelerating screen count in Year 2. Plan for the base case. Build toward the upside.

AI-native exit valuations are an emerging category. These multiples are anchored to the best available comps — not guarantees. The physical hardware layer discounts the multiple from pure-software comps (Cursor at 25×, Jasper at 33×). Expect negotiation. Build the ARR, and the valuation follows.

Two grades.
Two tiers.
Four combinations.

Hardware Grades

📦

DIY Pack

$1,500–3,500
AUD · P8–P10 · self-install

Self-adhesive film, flat glass only. App control. Fully self-serve — customer purchases online, kit ships direct from supplier, app onboards them. Zero human involvement after sale.

🏢

Commercial Grade

$5,000–15,000
AUD · P4–P6 · drop-serviced install

High-brightness, outdoor-visible. AI voice agent handles discovery and pitch. Human reviews and signs contract only — 15 minutes per deal. Drop-serviced install by local AV contractor.

Content Tiers

📺

Tier 1 — Owned Content

$199–399/mo

100% screen time for their business. AI generates promotions, specials, seasonal content — pulling from Instagram, Google Business Profile, menus. No ads from other businesses.

💰

Tier 2 — Ad Revenue Share

Earn + Subscribe

Slider controls how much screen time goes to network ads. Screen owner earns revenue share on every impression. Programmatic from day one — no human advertiser relationships required.

The Full Matrix

Tier 1 — Own ContentTier 2 — + Ad Revenue Share
DIY Pack✓ Entry product Fully self-serve. Zero human touch.✓ Lite network Lower CPM, lower revenue share
Commercial Grade✓ Premium content 15 min contract review only✓ Premium inventory Highest CPM, highest revenue share

Four streams.
All compounding.

🔧

Hardware Margin

2–3× markup on supplier cost. 60–70% deposit collected before order placed. Net working capital for hardware: $0.

🔁

Content Subscription

$199–399/month per screen. AI-generated — near-zero marginal cost. Pure SaaS margin at scale.

📡

Ad Network Revenue

$5–25 AUD CPM. 70% to PRIZM / 30% to screen owner. Plugged into Hivestack/Vistar — no human advertiser relationships needed.

🔨

Install Margin

30–50% markup on drop-serviced contractor cost. Variable only. AI coordinates the entire install workflow.

Unit Economics

DIY Screen — Tier 1

  • Hardware margin: ~$1,200 (one-time)
  • Content subscription: ~$170 margin/mo
  • AI stack cost: ~$8/screen/mo
  • Year 1 per screen: $3,240 at ~96% net margin

Commercial Screen — Tier 2

  • Hardware margin: ~$4,000 (one-time)
  • Content subscription: ~$330 margin/mo
  • Ad network share: ~$230/mo to PRIZM
  • AI stack cost: ~$15/screen/mo
  • Year 1 per screen: $10,720 at ~97% net margin

At 100 screens (50 DIY Tier 1, 50 Commercial Tier 2): ~$37,000 MRR. AI stack total cost: ~$1,500/month. Net margin: ~96%. No headcount required beyond founder oversight.

Token costs are real.
Model them from day one.

Every agentic AI business has a token cost layer. PRIZM is no different. The good news: AI costs as a percentage of revenue decline as you scale — most costs are flat or near-flat while revenue grows with every screen added. But they must be modelled honestly.

AI FunctionToolCost ModelEst. at 100 screensEst. at 500 screens
CMS platform (content delivery)OptiSigns / Yodeck$7–15/screen/mo$700–1,500/mo$2,500–5,000/mo (vol. discount)
Content generationGPT-4 API + video gen$0.50–2/screen/mo$50–200/mo$250–1,000/mo
Commercial sales callsBland.ai / Vapi~$0.10/min~$120/mo (100 calls)~$300/mo (outreach scales)
Outreach automationInstantly.ai$97–197/mo flat$150/mo$150/mo (flat)
Install coordination AIMake.com / n8nPer workflow run$20–50/mo$50–100/mo
Customer support AIGPT-4 API~$0.02/interaction$20–50/mo$80–150/mo
Reporting & dashboardsAutomatedNegligible<$10/mo<$20/mo
Total AI stack$1,060–2,030/mo$3,330–6,720/mo
As % of MRR3–5% of $37K MRR1.8–3.6% of $185K MRR

The CMS platform is the largest per-screen cost, not LLM tokens. Negotiate volume pricing above 100 screens — most platforms offer 30–50% discount at scale.

At 100 screens

3–5%

of MRR goes to AI stack. Net margin: ~95–97%.

At 500 screens

1.8–3.6%

AI costs decline as % of revenue. Margin expands as you scale.

The principle

↓ %

Fixed and near-fixed AI costs spread across more screens. Every screen added costs ~$10–15/mo to service via AI.

Rule: build your AI stack cost model before you build your pricing. Know your per-screen cost before you set your subscription price. The CMS cost alone ($7–15/screen) must be covered by the subscription margin before you make a cent.

Australia is the beachhead.
The market is wide open.

$600M+
TAM — Australia
100K+ suitable retail locations
$240M
SAM — Metro markets
30–40K high-traffic businesses
$1.1M
SOM Year 1 — Brisbane/SEQ
100 screens · hardware + ARR
TAM — Australia$600M+
SAM — Metro, high-traffic businesses$240M
SOM Year 1 — Brisbane/SEQ$1.1M

Why Now

The right customer.
In the right order.
On the right tier.

Segment sequencing differs across the two tiers. Tier 1 is sold on brand control and visual impact. Tier 2 is sold on passive income — but the sequence depends on which screens attract the highest-value advertisers. You seed the network with the best inventory first.

Tier 1 — Sequence by Decision Speed

Target buyers who say yes in 48 hours and have an obvious content need. Build visual proof fast.

PhaseSegmentWhy first
Phase 1Cafes & restaurantsMenu/specials content is obvious. Owner decides in days.
Phase 1Real estate officesDirect upgrade to existing window display behaviour. Already paying for this.
Phase 1Beauty & wellness clinicsPromotions, bookings, before/after. Visually motivated buyers.
Phase 2Multi-location independentsOne close, multiple installs. 3–15 locations = revenue leverage.
Phase 2Premium boutiques & luxuryBrand control is paramount. Always Tier 1, never Tier 2.
Phase 3+Event spaces & hospitality venuesDynamic content needs. High visual ROI. More complex sell.

Tier 2 — Sequence by CPM Value

High foot traffic isn't enough. The audience demographic must match what advertisers will specifically pay to reach. Seed the network with premium inventory first — it sets the floor CPM for the entire platform.

SegmentWhy advertisers payEst. CPMPriority
Automotive dealershipsFinance, insurance, car brands. High-intent captive audience.$20–25Phase 2 — first
Gyms & fitness studiosHealth, nutrition, sportswear, supplements advertisers.$15–25Phase 2 — first
Real estate officesMortgage brokers, conveyancers, removalists.$10–20Phase 2
High-traffic cafes (busy strips)Food delivery, FMCG, local dining, coffee brands.$8–15Phase 2–3
Franchise networksConsistent audience at scale. Premium to programmatic buyers.$10–20Phase 3
Shopping centre common areasMass audience, national brands, FMCG, fashion.$15–25Phase 3–4

CPM = cost per thousand impressions. Rates are estimates based on comparable Australian DOOH inventory. Actual rates depend on location foot traffic data.

Segments That Stay Tier 1 Only

Do not push these to revenue share. Sell Tier 1, maximise content subscription value, respect the brand requirement.

💎 Luxury retail

Brand exclusivity is the product. Competitor ads would destroy the positioning.

🏨 Premium hospitality

Ambiance and experience are the offer. Ad interruptions break the environment.

🏛️ Professional services

Law firms, financial advisers — regulatory constraints on advertising may apply.

Bootstrapped.
Customer pays first.
~$5K to launch.

Hardware is fully deposit-funded. 60–70% collected before the order is placed. Customer funds the supply chain. Net working capital required for inventory: $0.

ItemCost (AUD)Notes
Company setup (Pty Ltd + ABN)$559 + $80ASIC registration + ABN via ABR
Legal contracts (basic)$1,500–2,500Supply agreement, T&Cs, install contract, ad revenue share agreement
Website + landing page$0–500AI-built on Webflow or Framer
CMS platform (first month)$30–100OptiSigns or Yodeck — test with 1 screen
AI voice agent setup$50–200Bland.ai or Vapi — first month + setup
Outreach platform (first month)$97–200Instantly.ai or Smartlead
Sample panels (1–2 m²)$500–1,500Direct from supplier — demo and proof of quality
Mockup tooling$50–100Midjourney + Canva Pro
Public liability insurance$600–1,200/yrRequired before first commercial install
Total to launch~$3,500–6,000Hardware funded by customer deposits from day one

Don't wait for inbound.
The AI goes hunting.

Every GTM phase is informed by the segment strategy above. Tier 1 proof first. Tier 2 seeded with highest-CPM inventory. Franchises only after 50+ installs. Shopping centres only after street-level proof.

Phase 1 · Months 1–2
Build the Machine + First 5 Sales (Tier 1 Only)
Set up the full AI stack. Manually close the first 3–5 commercial sales (cafes, real estate, beauty) to learn the objections. Everything after that runs through the machine. DIY self-serve goes live on day one.
Phase 2 · Months 2–6
Brisbane Proof — 30 Screens. Introduce Tier 2.
AI scrapes Google Maps, generates personalised mockups, sends outreach. AI voice agent handles commercial discovery calls. DIY sells through the website. Human closes contracts (15 min each). Introduce Tier 2 to gyms and automotive — highest CPM segments first.
Phase 3 · Months 6–18
National Expansion — 100 Screens. Franchise Pilot.
AI flags new cities when threshold crossed. Human approves. Drop-serviced installer network established city by city. Screen count crosses 50 — programmatic ad network activated. Approach one tech-forward franchise for a 5–10 location pilot. Engage shopping centre operators.
Phase 4 · Year 2+
Programmatic + Roll-up — 500 Screens.
Full programmatic DOOH via Hivestack/Vistar. National franchise networks (armed with pilot proof). Large retail chains. Dare Capital acquires regional DOOH operators and rolls into the PRIZM network.

Drop servicing.
Zero fixed labour.
Instant national scale.

Commercial installs are contracted to local AV and signage tradespeople. PRIZM never employs an installer. AI generates the brief, books the contractor, manages the checklist, and triggers the payment release.

💸

Zero fixed labour

30–50% markup on contractor cost. Triggered only by a confirmed, deposit-paid sale.

🌏

Instant national scale

AI pre-loads a contractor pool in each city before the first sale arrives. No physical presence required.

🤖

AI coordinates it all

Brief, booking, spec delivery, photo checklist, payment trigger — all automated.

Quality Controls

Specific tools.
Specific costs.
Start tomorrow.

Core Platform

📺
OptiSigns or Yodeck
CMS platform — manages content scheduling across all screens remotely. OptiSigns: $10.99/screen/mo. Yodeck: $7.99/screen/mo. Negotiate volume pricing above 50 screens.
$7–11/screen/month
💳
Stripe
Payment processing for hardware deposits, subscription billing, DIY self-serve purchases. Set up recurring billing for subscriptions from day one.
2.9% + $0.30 per transaction
📄
PandaDoc or DocuSign
Contract signing — install agreements, subscription T&Cs, ad revenue share agreements. Templates built once, used forever.
$25–50/month

AI Sales Stack

📞
Bland.ai or Vapi
AI voice agent for commercial sales calls — handles discovery, pitch, Q&A. Brief written once. Runs 24/7. Charges per minute of call time. ~$0.09–0.15/min.
~$120–200/month at launch scale
📧
Instantly.ai or Smartlead
Cold outreach automation — personalised email sequences, follow-ups, warm lead flagging. Connect to mockup generation for hyper-personalised approach.
$97–197/month flat
🖼️
Midjourney + Canva Pro
Mockup generation — AI overlays LED content onto photos of the prospect's actual window. The sales asset that gets them to respond.
$10–20/month
🤝
HubSpot Free or Pipedrive
CRM — tracks pipeline, automates follow-ups, stores customer history. HubSpot free tier is sufficient at launch.
$0–14/month

AI Content Stack

🧠
GPT-4 API
Content generation — writes promotional copy, seasonal campaigns, menu descriptions. ~$0.01–0.03 per content piece. Pulls from customer's social feed and Google Business Profile automatically.
~$50–200/month at 100 screens
🎬
Runway or Kling AI
Video content generation for screens — animated promotions, product showcases. Optional at launch, high impact for premium Tier 1 accounts.
$15–35/month

Operations Stack

⚙️
Make.com or n8n
Workflow automation — install job briefing, installer communications, photo checklist processing, payment triggers, customer onboarding sequences. The connective tissue of the AI stack.
$9–29/month (Make.com)
📊
Xero
Accounting and invoicing. Essential from day one for the ATO. Connect Stripe for automatic reconciliation.
$29–59/month (AUD)
📡
Hivestack or Vistar Media
Programmatic DOOH ad platform — connects your screen inventory to national advertisers who buy programmatically. Activate when screen count crosses 50.
Revenue share model — no upfront cost

Total Tech Stack Cost Summary

CategoryAt LaunchAt 100 ScreensAt 500 Screens
CMS platform$30–50/mo$700–1,100/mo$2,000–3,500/mo
AI sales tools$200–400/mo$350–550/mo$400–600/mo
AI content tools$50–100/mo$100–250/mo$350–800/mo
Operations + admin$50–100/mo$80–150/mo$100–200/mo
Total$330–650/mo$1,230–2,050/mo$2,850–5,100/mo

Find your LED supplier
before your first sale.

Order samples before you sell anything. You need to see, touch and test the product. Every quality promise you make to a customer depends on this step.

Where to Source

🛒

Alibaba + Accio AI Mode

Primary sourcing platform. Use Alibaba AI Mode or Accio to describe the spec and get matched to verified manufacturers. Filter by Trade Assurance and Gold Supplier status.

🔍

Search Terms

"transparent LED film", "transparent LED display", "see-through LED screen", "glass LED film", "holographic LED film". Location: Shenzhen and Guangdong province.

What to Ask For

SpecDIY PackCommercial Grade
Pixel pitchP8–P10 (standard clarity)P4–P6 (high clarity)
Brightness1,000–2,000 nits3,000–5,000 nits (outdoor-visible)
Transparency60–75%75–85%
IP ratingIP54 minimumIP65 minimum
ControllerApp-compatible, simple setupCMS-compatible (HDMI/LAN)
Warranty2 years minimum3 years minimum
Sample availableYes — 0.5m² minimumYes — 1m² minimum

Red Flags — Walk Away

Sample Process

Step 1
Request 2–3 quotes from different suppliers
Same spec, different manufacturers. Compare price, lead time, and responsiveness.
Step 2
Order 0.5–1m² samples from top 2
Pay sample cost (~$200–500 AUD). Non-negotiable. You cannot sell what you haven't tested.
Step 3
Test in real conditions
Apply to a flat glass surface. Test brightness in direct sunlight. Test adhesion after 48 hours. Test controller software. Check transparency at different angles.
Step 4
Approve 2 suppliers
Never rely on one supplier. Your second supplier is your insurance against quality issues, stockouts, or lead time blowouts.

Payment terms: negotiate 30% deposit, 70% on delivery for all orders above $2,000 AUD. Use Alibaba Trade Assurance for the first 3–5 orders. Never wire transfer to a new supplier without Trade Assurance protection.

Build your contractor network
before your first commercial sale.

You need at least one approved installer in Brisbane before you offer commercial grade. AI finds them. You vet and approve the first one. After that, the AI manages job assignment, briefing, and payment.

Where to Find Installers

Airtasker

Search "AV installation", "commercial signage", "LED installation". Message directly, not just post a task.

hipages / ServiceSeeking

Post a job spec. "Commercial LED film installation — ongoing work available for the right contractor."

Direct outreach

Search Google for local AV companies and commercial signage installers. Call directly. Ongoing work is attractive to small operators.

Vetting Checklist

The Install Brief (AI-Generated)

Every commercial install is managed via an AI-generated brief sent to the approved installer. The brief contains:

Your Markup

Installer quoteYour price to customerYour margin
$300 (small DIY assist)$450$150 (50%)
$600 (standard commercial)$850$250 (42%)
$1,200 (large commercial)$1,700$500 (42%)

Zero to first paying customer.
Week by week.

W1
Foundation
Entity, legal, payment, samples ordered
  • Register Pty Ltd via ASIC ($559) + ABN via ABR (free)
  • Open business bank account (Westpac, ANZ, or Tyro)
  • Set up Stripe — create product pages for DIY kit and commercial deposit
  • Engage a lawyer to draft install agreement + subscription T&Cs (~$1,500)
  • Order 2 supplier samples (0.5–1m² each) from top 2 Alibaba suppliers
  • Set up OptiSigns or Yodeck — configure 1 test screen
  • Get public liability insurance quote and pay (~$600–1,200/yr)
  • Set up business email, Xero, and basic CRM (HubSpot free)
W2
AI Stack + Prospecting
Build the machine, identify first targets
  • Set up Instantly.ai — build outreach sequence templates
  • Set up Bland.ai or Vapi — write AI voice agent script for commercial calls
  • Set up Make.com — build install job workflow automation
  • Build landing page (Webflow or Framer) — DIY purchase + commercial enquiry
  • Walk James Street, Fortitude Valley, West End, Paddington — photograph 50 storefronts with large glass
  • Generate AI mockups for each prospect using Midjourney
  • Identify and call 3–5 local AV installers — introduce the opportunity, vet first candidate
  • Find owner/contact details for each storefront prospect
W3
First Outreach + Conversations
Send mockups, handle responses, close first sales
  • Send personalised mockup outreach to all 50 prospects (email + Instagram DM)
  • AI voice agent begins calling commercial prospects who opened outreach
  • Samples should arrive — test in real conditions, photograph results
  • Book first in-person meetings with warm responses (bring sample)
  • Present to first 3–5 prospects personally — learn the objections
  • Close first 2–3 sales — collect deposits via Stripe
  • Order hardware for confirmed sales immediately after deposit
  • Approve first installer — send them the install brief template
W4
First Installs + Case Studies
Deliver, document, prove
  • Hardware arrives — quality check against sample expectations
  • First DIY kits shipped direct to customers with setup guide
  • First commercial install coordinated via approved contractor
  • Content goes live on first screens (AI generates from their socials/menus)
  • Photograph and video every install — before, during, after
  • Capture customer testimonial on camera (ask on install day)
  • Send case study content to Instagram, LinkedIn
  • Subscription billing activated for first customers (month 2 payment)
  • Set up second outreach batch using case study photos as social proof

End of month 1 target: 3–5 paying customers, at least 1 commercial install completed, case study content captured, outreach machine running autonomously.

Five minutes from the customer.
AI does the rest.

The onboarding process is what converts hardware into a recurring subscription relationship. Make it effortless.

What You Need From Each Customer

ItemHow you get itWhat AI does with it
Brand colours + logoEmail or intake formAll content generated in brand palette
Instagram handleIntake formAI pulls posts, product shots, UGC automatically
Google Business ProfileLink or intake formAI pulls reviews, hours, seasonal updates
Menu / price listPDF or URL (cafes/restaurants)AI formats into content slides, updates when menu changes
Current promotionsMonthly check-in (automated)AI builds promotional content, schedules for timing
Content style preference3-option selector on intake formSets AI tone: bold/promotional, warm/lifestyle, or clean/minimal

Onboarding Flow

Day 0 — Sale closed
Intake form sent automatically via Make.com
5-minute form. Collects all content inputs. Stripe subscription activated.
Day 1 — Form received
AI generates first 30 days of content
GPT-4 drafts copy. Canva/Runway generates visuals. 30-day schedule built. Customer receives 3 sample pieces for approval.
Day 2–3 — Customer approves
Content loaded to CMS and scheduled
All 30 days uploaded to OptiSigns/Yodeck. Screen goes live on install day.
Monthly — Ongoing
AI generates new content calendar
Automated email: "Here's your content for [month]. Reply with any changes or approve automatically in 48 hours." Passive approval by default — no customer friction.

The words that open doors.

Initial Outreach Message (Email + DM)

Hi [name], I made something for you — [link to mockup image]. It shows what [business name]'s window could look like as a live digital display. Took me 2 minutes to put together. Worth a look? Happy to drop by and show you the real thing — no obligation, just want to show you what's possible.

The mockup of their actual window is the only thing that matters in this message. Everything else is secondary. The link must work on mobile. The image must load in under 2 seconds.

AI Voice Agent Script (Commercial Discovery)

Brief for Bland.ai / Vapi

Intro: "Hi, is this [name]? Great — I'm calling from PRIZM. We reached out about your window display. Did you get a chance to see the mockup we sent?"

If yes: "What did you think? We can make that a reality — the display updates from your phone, and AI handles all the content automatically."

If no: "No worries — we created a visual showing what [business name]'s window could look like as a live LED display. I can send it again right now if you have 30 seconds."

Pain: "Are you currently doing anything with your window to capture foot traffic, or is it mostly static?"

Pitch: "We install transparent LED displays that show your specials, promotions, or menus in the window. It looks incredible from the street. AI manages all the content — you don't need to do anything after setup."

CTA: "Could I send someone around this week with a sample to show you in person? It takes 10 minutes and you can see the quality for yourself. What day works?"

Objection — price: "Totally fair question. We have two options. The DIY version starts at $1,500 and you install it yourself. The commercial version is $5,000–$8,000 and includes professional installation. Both include AI-managed content at $199–$399 a month. Would it help if I sent you a full spec sheet?"

Follow-Up Sequence (Automated via Instantly.ai)

DayChannelMessage
Day 0Email + DMMockup + intro message (above)
Day 3Email"Just checking you saw the mockup — happy to answer any questions."
Day 7AI voice callDiscovery call (script above)
Day 14EmailCase study from a similar business + social proof
Day 21EmailFinal follow-up — "We have a sample install in your area next week. Worth a 10-minute look?"

Set up right.
Before the first sale.

Entity Structure

🏢

Australian Pty Ltd

Register via ASIC online ($559). Single director is fine to start. Limits personal liability. Required for business bank account.

🔑

ABN + GST

Register ABN free via ABR. Register for GST immediately (you'll cross the $75K threshold quickly). Issue tax invoices from day one.

Contracts You Need (Before First Sale)

ContractKey clausesCost to draft
Hardware supply agreementDeposit terms (60–70%), delivery timeline, glass compatibility disclaimer, force majeure, limitation of liability$400–600
Content subscription T&CsMonthly billing, auto-renew, cancellation (30 days), content ownership (customer owns their brand assets, you own the generated content), acceptable use$300–500
Ad revenue share agreementAllocation % (slider terms), payment timing (monthly), minimum screen count, audit rights, termination clause$400–600
Installer subcontractor agreementScope of work, insurance requirements (minimum $5M PL), liability for install defects, photo checklist obligations, payment terms$300–400
Total legal spend$1,400–2,100

Insurance

IP Protection

The market is open.
The window is now.

No dominant player in Australia combines transparent LED film + AI-managed content + programmatic ad network for SME retail. The gap is real.

Who's Out There

Player typeWhat they doWhy they're not the threat
Traditional DOOH networks (oOh!media, JCDecaux, QMS)Large outdoor digital billboards and transit advertisingNot in-store/storefront. SME is not their market. No managed content for small business.
Commercial AV installersInstall digital signage for enterprise clientsProject-based, not recurring. No AI content management. No ad network. High cost, slow process.
Generic digital signage SaaS (OptiSigns, Yodeck)CMS software for businesses with existing screensThey need you to already own the hardware. They don't sell, install, or create content. They're your tool, not your competitor.
Storefront Media Co (Canada)Closest international comp — transparent LED for retailManual, not AI-native. No managed content at scale. No programmatic ad network. Not operating in Australia.
New entrantsAnyone who reads the same playbookNetwork effects and installer relationships take time to build. First mover builds density before others arrive.

Your Moat

🕸️

Network density

More screens in a city = better advertiser rates = better revenue share = more screen owners want Tier 2. Self-reinforcing.

🤖

AI stack

The combination of AI voice sales + AI content + AI install coordination is hard to replicate quickly. You're building the system, not just the product.

🤝

Installer relationships

Your approved installer network in each city is a real barrier. It takes time to vet and trust. You build it first.

The biggest competitive risk is not an established player. It is another founder who reads the same playbook and starts six months after you do. Speed of network density is the only defence. Move fast in Brisbane, then move to Sydney before anyone else.

Know the risks.
Build the mitigations in.

RiskLikelihoodImpactMitigation
Glass incompatibility (DIY)MediumHighMandatory glass spec checklist before sale confirmed. Flat, single-pane only. Refund policy for incompatible glass (rare if checklist done).
Supplier quality failureMediumHigh2 approved suppliers minimum. Sample every new batch before customer delivery. Trade Assurance protects first orders.
Installer quality failureLow-MedMediumApproved installer list with ratings. Photo checklist before payment releases. 30-day warranty held against installer.
Low ad fill rate earlyLowLowTier 1 subscriptions sustain the business until programmatic ad revenue becomes meaningful. No dependency on ads in Year 1.
Screen owner churn (Tier 2)MediumMediumThey own the screen. Downgrade to Tier 1, not cancellation. Subscription continues. Hardware sunk cost keeps them in the ecosystem.
AI stack cost blowoutLowMediumModel costs per screen before pricing. Monitor monthly. CMS volume pricing negotiated above 50 screens. AI costs decline as % of revenue at scale.
Competitor moves fastMediumMediumSpeed of network density is the defence. Move to Sydney before any competitor reaches 20 Brisbane screens.
Founder attention splitHighHighAssign clear ownership of the first 90 days. One person commits 15–20 hours/week to stand up the system. After that, AI runs it.

One human.
Five hundred screens.

A traditional signage business manages 20–50 screens per account manager. PRIZM runs 500–1,000+ screens per human overseer. This is the structural advantage.

FunctionHow it runsHuman?
Prospect identificationAI scrapes Google Maps, classifies by glass frontage sizeNo
Mockup generationMidjourney overlays LED content on their actual window photoNo
Outreach + follow-upPersonalised sequences via Instantly.aiNo
DIY salesSelf-serve: landing page → Stripe → ships → app onboardsNo
Commercial discovery callsAI voice agent (Bland.ai / Vapi)No
Contract review + sign-offHuman reviews, PandaDoc closes15 min/deal
Installer recruitmentAI scrapes + outreaches contractors per cityNo
Installer onboardingSelf-serve portal: form → auto-vet → approvedFirst per city
Install coordinationMake.com workflow: brief, booking, checklist, paymentNo
Content creationGPT-4 + Runway — generates from social, menu, brand assetsNo
Content onboardingIntake form → AI generates 30-day calendar → passive approvalNo
Ad inventory managementProgrammatic via Hivestack / VistarNo
Customer supportAI chatbot — escalates genuine disputes only~1–2/mo
Reporting to screen ownersAuto-generated monthly dashboardsNo
City expansion decisionAI flags threshold → human approves5 min/city

Three hours a week
by month three.

This is not a business that needs an operator. It needs an architect. Four decisions stay human: contract sign-off, installer approval per city, new city go/no-go, and strategic direction.

🔥

Months 1–2

15–20 hrs/wk

System setup. Build the AI stack. Close first 3–5 commercial sales personally to learn the objections. The only period that demands founder intensity.

⚙️

Months 3–6

3–5 hrs/wk

AI voice agent handles commercial discovery. DIY is fully self-serve. Human reviews and e-signs contracts (15 min each). Approves first installer per new city.

🎯

Months 6–12

1–3 hrs/wk

Strategic decisions only. AI flags when a new city is ready. Human makes the go/no-go call. Everything else runs autonomously.

✓ Human does

  • Reviews and signs commercial contracts (15 min each)
  • Approves first installer per new city
  • Go/no-go on city expansion (5 min)
  • Handles genuine disputes (~1–2 per month)
  • Owns strategic direction

✗ AI does

  • Prospect identification and mockup generation
  • Outreach, follow-up, and DIY self-serve sales
  • Commercial discovery and pitch calls
  • Installer recruitment, onboarding, job assignment
  • Content creation, scheduling, and onboarding
  • Ad inventory management (programmatic)
  • Customer support and escalation triage
  • Reporting and dashboards

97% margin.
Near-zero labour.
A new kind of exit.

The agentic model doesn't just reduce labour — it re-rates the valuation of the entire business. Valuing an AI-native business requires a different framework. This is an emerging category with limited exit precedent. What follows is our best estimate, grounded in the closest available comps.

Margin Comparison at 100 Screens

Traditional SignagePRIZM — Agentic
MRR$37,000$37,000
Labour overhead~$5,000/mo (1 FTE)~$500/mo (founder oversight only)
AI + tech stack~$500/mo~$1,500/mo (full AI stack)
Net monthly$31,500$35,000
Net margin85%95–97%

AI-Native Exit Comps — An Emerging Category

AI-native business sales are nascent. Most of these companies are too young to have exited. The comps below are the best available data — used to anchor the estimate, not define it precisely. The market is still learning how to value businesses where AI has structurally removed the human from operations.

CompanyCategoryValuationARR (est.)Multiple
Cursor / AnysphereAI coding assistant$2.5B~$100M~25×
Jasper AIAI content generation$1.5B (peak)~$45M~33×
SynthesiaAI video generation~$500MModest20–30×
ElevenLabsAI voice synthesis$1.1B+Small40×+
Standard SaaS (benchmark)Recurring software5–10×
Traditional signageLabour-dependent media3–5× EBITDA

These are predominantly pure-software businesses. PRIZM has a physical component (hardware, installs) which discounts the multiple relative to pure AI-native software. The comps establish the ceiling; the physical layer sets the discount.

The Bifurcated Valuation Model

PRIZM is a hybrid. The correct approach at exit is to value each revenue layer separately.

Revenue LayerTypeMultipleAt $1.5M ARR (500 screens)
Hardware + install marginOne-time, physical0.5–1× revenue~$200–400K
Content subscriptionsRecurring SaaS, 97% margin15–25× ARR~$9–15M
Ad network revenueProgrammatic media, recurring10–20× ARR~$5–10M
Total blended valuation$20–35M

This estimate will be revised upward as the AI-native exit category matures. Our best current estimate: $20–35M at $1.5M ARR. That number is likely conservative. The businesses closest to PRIZM's profile are commanding 25–40× in pure software — PRIZM's physical layer is the only reason we're discounting from that ceiling.

This isn't separate.
It compounds everything.

🎓

Agent Maestro

PRIZM is the AI-native case study. Document the operating stack. Publish as a Maestro Maker System Blueprint. The business proves the thesis in the real world.

🏛️

Dare Capital

Build operating proof. Then acquire small DOOH operators and roll them into the PRIZM network. This is the Dare Capital thesis applied: acquire, transform, compound.

👤

Maestro Talent

A human Agent Maestro sits at the apex — 3 hours a week by month three. AI Agent Workers handle execution below. PRIZM is the deployment model demonstrated.